Virtual Inventory FAQ
Practical answers to common virtual inventory setup and usage questions.
Find your next move.
Open a question for the short answer, then use a guide for the full setup.
Browse guidesDo I need both raw materials and bundles?
No. Start with the mode that fits what you sell. Use Mixed mode when your store needs both raw material and bundle rules.
Will creating a material or bundle automatically block purchases above availability?
Check the validation status in Inventory rules and test it with a product. Creating inventory relationships, enabling rules, and confirming storefront validation are separate steps.
Does Soply change Shopify's native inventory?
It depends on your stock sync settings. Soply can calculate availability without writing the result to Shopify inventory. It also offers settings that sync certain calculated quantities to Shopify. Review the target products and locations before enabling any sync option.
Where should I look if an available quantity seems wrong?
First check the inventory source, product or component usage, selected locations, and order status. Then review the relevant inventory snapshots and operation audit logs. If you still need help, contact the team from Support in the app.