The rule's Customer tag condition can limit a rule to certain logged-in customers or exempt customers with selected tags. With no tags selected, tags do not narrow the rule's audience.
Configure a tag condition
- Open an order limit or another limit rule on its General tab.
- Expand CUSTOMER TAG CONDITION and select Restrict to specific tags or Exclude specific tags.
- Type or choose tags and confirm they appear in the selected list. The first option affects logged-in customers with any selected tag; the second exempts customers with any selected tag.
- Enable Require customer login if customers subject to this rule must sign in. Save the rule.
- Follow the verification guide with a tagged account, an untagged account, and a guest.
Example: Limit only VIP customers
Set Product A to a maximum of two units, choose Restrict to specific tags, and add VIP. A signed-in customer with VIP triggers the rule at three units. A signed-in customer without that tag is not restricted by this rule.
Customer tags are available for matching only after sign-in. Do not assume a guest's email causes the rule to use tags on a matching account. Require customer login is a separate condition and shows a login requirement to applicable guests. When a purchase frequency limit is selected, login is required automatically.
To cover all customers, leave the tag lists empty and review the rule's scope and login setting.
Keep going
Use a test product or cart to check the outcome before applying this setup across your store.
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