Settings / Preferences holds the weight unit, timezone, checkout bypass, and theme extension controls shared across rules. Save these store settings before testing an individual rule so you can separate a rule mismatch from a store-level configuration issue.
Check store information
- Open Settings / Preferences in the app.
- Under Store information, select the Weight unit (kilograms, pounds, ounces, or grams) you intend to use when reading and entering weight limits.
- Select the Timezone used for time-based limit conditions. If a rule has start or end times, make sure this matches the store's intended operating timezone.
- Save, refresh the page, and confirm the selected values are still shown.
Check storefront and checkout protection
- To block a violating checkout, turn off Allow all customers to complete checkout and save. When it is on, customers can finish checkout without limit restrictions.
- Use Enable checkout validation to check the shop-level Shopify validation function. Open the target rule and confirm its Enable checkout validation switch is saved too. Follow the Checkout Validation guide.
- From Theme app extension, open the current theme editor, enable the extension, and save to show storefront messages. Refresh this page after returning. Follow the Theme App Embed guide.
- If you use frequency rules, this page also contains the order-tag and optional email violation alert settings.
For example, set the timezone to Asia/Shanghai and create a rule that starts tomorrow at 10:00. Test an in-scope item before and after that time. Then take a passing and a violating cart through checkout validation to check the combined settings.
Storefront messages and checkout blocking have separate controls. A visible banner does not prove checkout is blocked, and checkout validation does not guarantee a message in every theme entry point. After testing, restore Allow all customers to complete checkout to the state intended for your store.
Keep going
Use a test product or cart to check the outcome before applying this setup across your store.
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